Introduction

Welcome to Trovezaar! These Terms and Conditions govern your use of our website and services. By accessing or using Trovezaar, you agree to comply with these terms. If you do not agree, please do not use our services.

Eligibility

You must be at least 18 years old to use Trovezaar. By using our platform, you confirm that you meet this requirement.

Account Registration

• You may need to create an account to access certain features.
• You are responsible for maintaining the confidentiality of your account credentials.
• We reserve the right to suspend or terminate accounts that violate our policies.

Product Listings and Pricing

• We strive to ensure accurate product descriptions and pricing.
• Prices may be subject to change without prior notice.

Orders and Payments

• All orders are subject to availability and confirmation.
• We accept multiple payment methods as displayed at checkout.
• In case of payment failures, your order may be canceled.

Shipping and Delivery

• Free shipping for orders above ₹999 to encourage larger orders.
• Flat ₹50 shipping for small orders < ₹999 to cover logistics costs.
• Orders are typically delivered within 3-7 business days, depending on location.

Return and Refund Policy

• Returns can be requested within 7 days of delivery, subject to eligibility.
• Once a return request is approved, refunds will be processed within 7 to 10 days after the returned product is received and inspected.
• Refunds will be issued via the original payment method, as per our Refund Policy.
• Where applicable, a credit note may be issued instead of a refund.

Vendor Registration

• Businesses can register as vendors on our platform subject to approval.
• Vendors must comply with our policies for listing, pricing, and order fulfillment.

Privacy Policy

Your use of our platform is also governed by our Privacy Policy.

Limitation of Liability

We are not liable for indirect, incidental, or consequential damages.

Changes to Terms

We may update these Terms and Conditions at any time. Continued use of our platform implies acceptance of the updated terms.

Contact Information

For any queries regarding these Terms and Conditions, please contact us at info@trovezaar.com.