
Vendor Terms & Conditions
By registering as a vendor on Trovezaar, you agree to the following:
1. Registration & Approval
- Submit valid business details and documents.
- Applications are subject to Trovezaar’s review.
- One-time setup fee: ₹10,000 (non-refundable, payable upon approval).
2. Product Listing & Standards
- Only rare, high-quality, or unique products allowed.
- BIS certification required wherever applicable.
- 30 products included in the base package.
- Additional slots available at ₹1500 per 30 products.
- Prohibited items: Food, medicine, alcohol, restricted/illegal goods.
3. Pricing & Fees
One-time setup fee of just ₹10,000 — no yearly charges. Get your own branded mini-store (up to 30 products, 2-page layout, and a dedicated web address) inside Trovezaar. Pay once, sell forever.
Fee Type | Amount | When Payable | Notes |
---|---|---|---|
One-time Setup Fee | ₹ 10,000 | Upon approval | Non-refundable |
Commission | 5% per sale | At payout time | + GST |
Transaction Fee | 2% | Deducted per transaction | + GST |
Additional Product Slots | ₹1500 per slot | As vendor chooses | 30 products per slot |
No hidden charges. The setup fee is a one-time payment, and you only pay the listed commission and transaction fees.
4. Order Fulfillment & Shipping
- Vendors must process orders promptly.
- Shipping charges should be visible at checkout.
- Delays or failed deliveries may lead to penalties.
5. Returns & Refunds
- Vendors must honor the platform’s return policy.
- Refunds to be processed within agreed timelines.
- Frequent disputes may result in account suspension.
6. Payments & Settlements
-
Payments are released twice monthly:
- 15th (for sales completed up to 7 days earlier)
- Last day of the month (same logic)
- Vendors can cross-verify via dashboard reports.
- Trovezaar may withhold payments for disputes or violations.
7. Vendor Responsibilities
- Provide accurate product descriptions.
- Avoid counterfeit/misleading products.
- Comply with Indian e-commerce and tax laws.
8. Account Suspension/Termination
Trovezaar reserves the right to suspend or terminate accounts for:
- Policy violations
- Negative reviews/complaints
- Fraudulent activity
9. Amendments
- Terms may be updated as needed.
- Continued use = acceptance of changes.
10. Acceptance
By registering, you agree that you have read and accepted these terms.