Welcome to Trovezaar! By registering as a vendor, you agree to the following terms and conditions:

1. Registration & Approval

• All vendors must provide valid business details and legal documents.
• Trovezaar reserves the right to approve or reject any vendor based on internal evaluation.
• A one-time registration fee of ₹10,000 is required upon approval.

2. Product Listing & Quality Standards

• Vendors must list only unique, high-quality, and rare products that meet our platform standards.
• Wherever applicable, only products with BIS certification are allowed.
• A maximum of 30 products can be listed under the standard registration package.
• Additional product slots can be purchased separately.
• Prohibited items: Food, medicine, alcohol, restricted or illegal goods.

3. Pricing & Commission

• A flat 5% commission is charged on each successful sale.
• Vendors have full control over their product pricing.
• Discounts and promotional offers must be pre-approved by Trovezaar.

4. Order Fulfillment & Shipping

• Vendors are responsible for timely order processing and shipping.
• Shipping costs must be clearly mentioned to customers before checkout.
• Delayed or failed deliveries may result in penalties or account suspension.

5. Returns & Refunds

• Vendors must honor return requests in accordance with the platform’s return policy.
• Refunds should be processed within the agreed timeframe.
• Frequent disputes or unapproved rejections of returns may lead to account review.

6. Payments & Settlements

• Payments are processed twice a month, as per the Vendor Payment Policy.
• A minimum payout threshold applies; settlements below this limit will be rolled over.
• Trovezaar reserves the right to withhold payments in case of policy violations or disputes.

7. Vendor Responsibilities & Compliance

• Vendors must provide accurate and up-to-date product descriptions.
• Misleading information, counterfeit items, or policy violations may lead to penalties or removal.
• Compliance with Indian tax and e-commerce laws is mandatory.

8. Account Suspension & Termination

• Trovezaar reserves the right to suspend or terminate vendor accounts for:
• Violating platform policies.
• Receiving multiple complaints or negative feedback.
• Engaging in fraudulent activities.
• Suspended vendors must clear any pending disputes before requesting reactivation.

9. Amendments & Updates

• Trovezaar may modify these terms as needed. Vendors will be notified of significant changes.
• Continued use of the platform implies acceptance of the latest terms.

10. Acceptance of Terms

By registering and listing products on Trovezaar, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions.